Terms & Conditions
Last Updated: January 25, 2026
1. Acceptance of Terms
By accessing and using the Eternal website and services, you accept and agree to be bound by the terms and provisions of this agreement. Eternal Inc. ("Eternal", "we", "us", or "our") provides this website and related services subject to your compliance with these Terms & Conditions.
2. Products and Services
Eternal designs and manufactures solar-powered health tracking devices. Our flagship product, Eternal Band, is a wearable health tracker that charges itself using ambient light.
Product specifications, features, and availability are subject to change without notice. We reserve the right to modify, discontinue, or update any product or service at any time.
3. Preorders and Payments
When you place a preorder for a Eternal product:
- You agree to pay the full preorder amount at the time of purchase
- Estimated shipping dates are provided as guidance and are not guaranteed
- Preorders are fully refundable until your order ships
- We will notify you of any significant delays to your order
To request a refund, email info@eternal.xyz with your order receipt. Refunds will be processed minus payment processor fees.
4. Shipping and Delivery
We currently ship to addresses within the United States. International shipping availability will be announced separately. Shipping times and costs will be displayed at checkout.
Risk of loss and title for items purchased pass to you upon delivery to the carrier.
5. Product Use and Limitations
Eternal Band is designed for wellness tracking and is not intended for medical diagnosis, treatment, or prevention of disease. The device and accompanying app provide health insights for informational purposes only.
You should not rely on Eternal products for medical decisions. Always consult a qualified healthcare provider for medical advice.
6. Warranty
Eternal products are covered by a limited warranty against defects in materials and workmanship for one (1) year from the date of delivery. This warranty does not cover:
- Damage caused by misuse, abuse, or neglect
- Damage from unauthorized modifications or repairs
- Normal wear and tear
- Damage from exposure to conditions beyond the product's specifications
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Eternal or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
8. User Accounts
To use certain features of our products and services, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
9. Privacy
Your use of Eternal products and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
10. Limitation of Liability
To the maximum extent permitted by law, Eternal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability shall not exceed the amount you paid for the product or service in question.
11. Indemnification
You agree to indemnify and hold harmless Eternal, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of our products and services.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of our products and services after changes are posted constitutes your acceptance of the modified Terms.
14. Contact Information
If you have any questions about these Terms & Conditions, please contact us at info@eternal.xyz.